Installation Guide for Everi NewWave Audit Manuals

New Wave Audit Manuals is a casino operations and compliance offering used by slots and table games to track jackpots, fills, and/or credits. It can be a bit of a pain to install, so I’ve provided this guide in case you need to install it and don’t have any documentation provided to you.

Introduction

New Wave Audit Manuals is a casino operations and compliance offering used by slots and table games to track jackpots, fills, and/or credits. It can be a bit of a pain to install, so I’ve provided this guide in case you need to install it and don’t have any documentation provided to you.

Purpose

This document delineates the steps necessary to do a clean installation of Everi’s NewWave Audit Manuals client application on a Windows workstation.

Assumptions

This document assumes perquisites such as file share permissions, domain membership, network connectivity, etc. are already in place.

Step 1 – Workstation logon

Log into the workstation onto which you wish to install NewWave Audit Manuals.

NOTE: The installing user must be a local administrator, and must also have modify
permissions and modify share permissions to the New Wave file share on the database server.

Step 2 – Map network drive

Map the NewWave share from the NewWave server as the drive letter of your choice on the target workstation by going to File Explorer, selecting This PC in the navigation pane at the left, then selecting the Computer tab at the top of the window and clicking Map Network Drive. I typically use N:\ since it’s the first letter of NewWave, but you can use whatever you’d like as long as the drive letter is available.

Use \\%newwave_database_server%\NewWave as N:\ and ensure it reconnects at logon.

Step 3 – Copy working directory

Navigate to the UNC path of the admin share on a known-working workstation with NewWave AuditManuals installed. Example: \\%known_working_workstation%\c$

Paste the NewWave directory from the working workstation’s hard drive into the target workstation’s root operating system directory (typically C:\).

Step 4 – NWAUDIT.ini configuration

In C:\NewWave\NwAudit\Programs, locate NwAudit.ini and copy it to the Desktop or another safe location to use as a temporary backup.

Step 5 – Install New Wave Audit Manuals

Open a Run prompt by striking Windows+R on the keyboard, and enter \\%newwave_database_server%\NewWave\Install\NWAuditSetup then strike Enter/Return on the keyboard. Alternatively, you can manually navigate to this location using the File Explorer.

Run the NWAuditSetup.exe application as administrator and the NwAuditNoJet InstallShield Wizard will launch.

Step 6 – NWAUDITNOJET installation wizard

On the first page, click Next.

On the Customer Information page, enter your company’s information and credentials.

Be sure to select the radio option button to install this application for “anyone who uses this computer (all users),” then click Next.

On the Destination Folder page, do not change anything, and click Next.

When the wizard’s Ready to Install the Program page appears, click Install.

When the page “InstallShield Wizard Completed” appears, click Finish to close the InstallShield Wizard window.

Step 7 – Post-install configuration

For the Network Settings drop-down menu, select the mounted network drive for the NewWave file share you mapped in Step 2. It should be \\%newwave_database_server%\NewWave at N:\

In the Shortcuts options, check the box to Create NWAudit Shortcuts, then click Finish.

Step 8 – Restore NWCONFIG.ini backup

Navigate to the Desktop and cut the NwConfig.ini backup file.
Navigate to the NewWave installation at C:\NewWave and paste the file into the ~\NwAudit\Programs directory. Overwrite the existing file.

Step 9 – First run

Run the NewWave Audit Manuals application via the Desktop shortcut or by selecting the application in the Start Menu.

Step 10 – Station ID configuration

You’ll need to assign the Station ID, since the configuration being used during the installation will be using the Station ID of the known-working workstation. These IDs are unique, thus we must assign a different one.

Log into NewWave Audit Manuals on a known working workstation.
Go to the Reports button and log in using username itadmin and the current password for itadmin.

Once you’ve entered the Reports menu, select Accounting as the Source.
In Report Type, select the New Wave Station IDs radio button option and the Report viewer will open. Make note of the appropriate open station ID.

Go back to the workstation you’ve just installed NewWave Audit Manuals on, and use the Station ID you just noted in the configuration. Click Save/OK and restart the application and it should load normally and be ready for regular use.

If installing on a Remote Desktop Services Session Host or Terminal Server, you’ll want to double-check audit procedures with compliance/accounting personnel prior to performing the station ID configuration to ensure the station ID is not used in any of their reporting or audit procedure, since all users will have the same station ID following the installation, whereas individual local installations of the client application would usually have unique station IDs.

At this point, the installation and configuration of Everi’s NewWave Audit Manuals should be complete, and ready for use.

Author: griffethbarker

Griff is a tinkerer and manager of IT, consultant of IT and management, and continuous student of organizational development. His hobbies and interests include games of all types (video, board, dice, card, tabletop, etc.) as well as listening to music, photography, and writing. Find him on LinkedIn!

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