The IDP Solid series plastic card printers are some of the best in their class. But like any device, they require some maintenance. While periodic service from your VAR or the manufacturer may be necessary, to reduce operational issues, service requests to your IT department, and the need to ship one out for repair, regular user maintainence should take place. Cleaning these card printers is easy and only takes a couple of minutes.
Just like any other card printer, the IDP SOLID 510 Casino Printer requires regular cleaning as the rollers can build debris on the surface over time, which will change the traction characteristics of the rollers and could lead to card slipping, which could cascade into a myriad of other problems including card jams, ribbon breakage, etc. Fortunately, maintenance is easy and takes less than 2 minutes.
Simply open the ribbon/card covers and remove the ribbon cartridge and cards. Then, press and hold the buttons on both sides of the LCD screen for 5 seconds. Next, open and insert the long cleaning card. Then, close the ribbon cover to start the cleaning process.
Finally, remove the cleaning card, and open the ribbon cover. Allow it to dry for 1 minutes before returning to regular use.
That’s all there is to it! Performing this process regularly can help keep your plastic card printer in good operating condition and reduce service requests and scheduled maintenance with your VAR or the manufacturer.